Terms of Service

1. Overview

By accessing this website or purchasing products from The Quit Kit, you agree to these Terms

of Service.

2. Eligibility

You must be 18 or older to purchase or use our services.

3. No Medical Advice

The Quit Kit provides educational tools only. Nothing we provide is medical advice.

4. Product Use

Our products are designed for motivational and behavioural support only.

5. Orders

You agree to provide accurate billing and shipping details.

6. Pricing

Prices may change without notice.

7. Shipping

Shipping times are estimates only.

8. Returns & Refunds

Opened products cannot be returned.

9. Conduct

You agree to behave respectfully in all Quit Kit services.

10. Prohibited Use

You may not misuse the site or brand.

11. Intellectual Property

All content belongs to The Quit Kit.

12. Liability

We are not liable for personal outcomes or indirect damages.

13. Indemnification

You agree to indemnify The Quit Kit.

14. Governing Law

These Terms follow Australian law.

15. Contact

[email protected]

Privacy Policy

1. Information We Collect

We collect personal info needed for orders, analytics, and communication.

2. Sensitive Data

We do not collect medical or health information.

3. How We Use Data

To process orders, support customers, and improve the business.

4. Legal Basis

Legitimate interest, consent, and contractual necessity.

5. Cookies

Used for performance, analytics, and Shopify checkout.

6. Sharing Data

Shared only with essential service providers.

7. Security

We use industry-standard security.

8. Data Retention

We retain info only as required.

9. Your Rights

You may request access, correction, or deletion.

10. Contact

[email protected]

Refund Policy

1. Overview

We do not offer refunds for change of mind after opening the kit.

2. Damaged Items

We will replace or refund damaged items.

3. Lost Packages

Resent or refunded once confirmed lost.

4. Incorrect Address

Items shipped to incorrect customer-provided addresses may not be refunded.

5. Digital Products

Non-refundable after delivery.

6. Contact

[email protected]

Shipping Policy

1. Dispatch Times

Orders ship within 1–2 business days.

2. Delivery Estimates

Metro: 2–5 days. Regional: 3–7 days.

3. Tracking

All orders come with tracking.

4. Incorrect Addresses

Re-delivery fees may apply.

5. International Shipping

May vary by region.

6. Contact

[email protected]

Disclaimer

1. Educational Only

The Quit Kit is not medical advice.

2. No Guarantees

Results vary.

3. Personal Responsibility

You are responsible for your health decisions.

4. Liability Limits

We are not liable for misuse or outcomes.

5. Contact

[email protected]

Coaching Terms

1. Purpose

Coaching provides motivation and support, not therapy.

2. Conduct

Respectful communication is required.

3. Availability

Responses may vary based on demand.

4. No Guarantees

We cannot promise quit results.

5. Cancellation

Subscriptions may be canceled anytime.

6. Contact

[email protected]

Cookie Policy

1. What Cookies Are

Small text files used to enhance experience.

2. How We Use Cookies

Analytics, performance, and Shopify checkout.

3. Types

Essential, functional, analytics, marketing.

4. Managing Cookies

You may disable them in your browser.

5. Third-Party Cookies

May be used by Google, and payment processors.

6. Contact

[email protected]